Frequently Asked Questions About HughesNet Internet Service
HughesNet offers you high speed satellite Internet service. With it, information is transmitted 44,000 miles to and from a satellite in space from your computer. This type of service is especially designed for rural residents and is often the very best type of service available in your area.
No, HughesNet is delivered to your home via the satellite dish and HughesNet modem that are provided by the professional installer who will set up your service. A home phone line is not needed, and your old dial-up modem is now a thing of the past too.
HughesNet satellite Internet can usually be installed in your home in a matter of days. Simply call one of our customer care specialists at 1-866-669-9023 and they would be pleased to schedule you for the next available date.
No matter where you live in the United States, high-speed Internet from HughesNet is available. HughesNet specializes in providing fast Internet options to rural homes, helping to reduce the digital divide and make the Internet available everywhere.
Once your HughesNet installation is complete, you can easily set up a wireless network in your home by connecting a wireless router (which can be bought in department stores, electronics stores or online) to the HughesNet modem with an ethernet connection.
Yes, your HughesNet installer can set up a home network for you, while they are at your home for installation of your new service. Simply mention it to the individual who calls to set up your appointment for installation.
Yes, Netflix, Hulu, and other streaming video platforms can be used with satellite Internet service. Such services do work better with higher speed services. If you plan to regularly stream video, be sure to choose one of our larger plans and closely monitor your data usage as video streaming is very data intensive.
Yes, a VPN can be used with HughesNet satellite internet, but some types of VPNs work better than others. You should be aware that if you do use a VPN, data transfer speeds will likely be greatly reduced – by as much as 50%-70% due to the data being encrypted.
Yes, you can Skype or video chat via other platforms with HughesNet Gen4. If you plan to do so often, choosing one of the larger and faster HughesNet plans is recommended. You should also monitor your data usage with our Status Meter in order to avoid exceeding your data cap.
Yes and no. Certain types of games, like Facebook games, strategy games like Chess, casino games and turn-based games all work well with HughesNet Internet service. However, real-time simulation games (or fast-twitch games) cannot be played with HughesNet. The slower upload speeds prevents you from having the quick response needed in order to successfully play such games.